- Manage environmental and sustainability best practice in an automotive workplace
- Ensure a safe workplace
- Manage complex customer issues in an automotive workplace
- Manage quality customer service
- Manage relationship with franchisor
- Negotiate contracts
- Manage people performance
- Support the recruitment, selection and induction of staff
- Manage remuneration and employee benefits
- Build and sustain an innovative work environment
- Develop teams and individuals
- Manage personal work priorities and professional development
- Lead and manage team effectiveness
- Contribute to planning and implementing business improvement in an automotive workplace
- Manage operational plan
- Determine retail rates for automotive products and services
- Design and develop an integrated marketing communication plan
- Manage budgets and financial plans
- Prepare financial reports
