• Monitor physical database implementation
• Determine database requirements
• Build a database
• Create basic relational databases
• Monitor and administer databases

• Evaluate organisational compliance with data ethics legislation
• Clean and verify data
• Complete database backup and restore
• Identify and resolve common database performance problems
• Manage data persistence using noSQL data stores

• Install and configure virtual machines
• Install, configure and test network security
• Install and manage servers
• Manage network and data integrity
• Install and operate small enterprise branch networks
• Install hardware to networks
• Install, configure and test internet protocol networks

• Apply introductory programming techniques
• Use version control systems in development environments
• Apply introductory object-oriented language skills
• Test software developments
• Build a user interface
• Apply introductory programming skills in different languages

• Connect and configure devices and hardware components
• Evaluate ICT system status
• Implement maintenance procedures
• Support ICT system software
• Provide first-level remote help desk support
• Support operating system users and troubleshoot applications

• Create and style simple markup language documents
• Design website layouts
• Confirm accessibility of websites
• Transfer content to websites
• Implement search engine optimisations
• Evaluate and select a web hosting service

Create a markup language document

• Evaluate characteristics of cloud computing solutions and services
• Configure cloud services
• Select cloud storage solutions

• Contribute to cyber security risk management
• Design and implement network security infrastructure for an organisation
• Identify and confirm cyber security incidents
• Plan and implement information security strategies for an organisation
• Run vulnerability assessments for an organisation
• Develop cyber security incident response plans
• Respond to cyber security incidents
• Gather, analyse and interpret threat data
• Address cyber security requirements
• Protect devices from spam and destructive software
• Monitor and administer security of ICT systems

• Comply with IP, ethics and privacy policies in ICT environments
• Create a data warehouse
• Identify and use applications for a distributed ledger
• Configure and maintain databases
• Protect and secure information assets

• Identify and resolve client ICT problems
• Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
• Identify, evaluate and apply current industry-specific technologies to meet organisational needs
• Determine and confirm client business requirements
• Use online tools for learning
• Develop macros and templates for clients using standard products
• Provide one-to-one instructions
• Apply ICT service management principles
• Hand over ICT system components to clients
• Update ICT client support procedures and assist with policy development
• Action change requests and present updated ICT system to clients
• Fault find and troubleshoot ICT equipment, hardware and software problems

• Apply advanced critical thinking to work processes
• Work collaboratively in the ICT industry
• Develop work priorities
• Create technical documentation
• Develop service level agreements
• Prepare electronic portfolios of work
• Develop and present ICT feasibility reports

• Evaluate characteristics of cloud computing solutions and services
• Build security into virtual private networks
• Build small wireless local area networks
• Install and configure client-server applications and services
• Configure desktop environments
• Create scripts for networking
• Deploy software to networked computers
• Create network documentation
• Build an enterprise wireless network
• Install backbone technologies in a local area network

• Work effectively in agile environments
• Support small scale ICT projects

• Maintain open-source code programs
• Apply query language in relational databases
• Develop data-driven applications
• Automate processes
• Write scripts for software applications
• Develop mobile applications
• Use pre-existing components
• Apply skills in object-oriented design
• Apply mathematical techniques for software development
• Apply intermediate programming skills in different languages
• Analyse software requirements
• Prepare software development review
• Use extensible markup language
• Model data objects
• Model data processes

• Apply software development methodologies
• Develop detailed technical design
• Select, configure and deploy software and hardware testing tools
• Develop client user interfaces
• Identify and implement industry standard virtualisation technologies
• Configure and troubleshoot operating system software
• Locate, diagnose and rectify faults
• Install, configure and test a router
• Install and test a radio frequency identification system
• Implement and troubleshoot enterprise routers and switches
• Design, install and configure an internetwork
• Install, configure and test a local area network switch

• Maintain website information standards
• Conduct post-implementation ICT system reviews
• Maintain and repair ICT equipment and software
• Scope implementation requirements
• Resolve system faults on a live system
• Optimise ICT system performance
• Analyse ICT system capacity and implement enhancements
• Repair operating systems boot up procedures
• Install and test power saving hardware
• Install and test power management software
• Install thin client applications for power over ethernet

• Ensure dynamic website security
• Produce server-side script for dynamic web pages
• Maintain website performance
• Monitor traffic and compile website traffic reports
• Create website testing procedures
• Conduct operational acceptance tests of websites
• Confirm basic website security
• Use web authoring tools
• Produce basic client-side script
• Produce interactive web animation
• Create responsive website layouts
• Implement content management systems
• Integrate social web technologies
• Build basic website using development software and ICT tools
• Confirm website content meets technical protocols and standards
• Confirm website access and useability
• Apply structured query language in relational databases
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