- Evaluate characteristics of cloud computing solutions and services
- Configure cloud services
- Securely manage personally identifiable information and workplace information
- Identify IP, ethics and privacy policies in ICT environments
- Protect own personal online profile from cyber security threats
- Identify and report online security threats
- Maintain security of digital devices
- Promote workplace cyber security awareness and best practices
- Contribute to cyber security threat assessments
- Contribute to cyber security risk management
- Contribute to cyber security incident responses
- Protect devices from spam and destructive software
- Protect and secure information assets
- Monitor and administer security of ICT systems
- Provide ICT advice to clients
- Produce digital text documents
- Interact and resolve queries with ICT clients
- Identify and use specific industry standard technologies
- Research and share ICT solutions for Indigenous users
- Connect internal hardware components
- Identify and use industry specific technologies
- Record the requirements of client support requests
- Care for computer hardware
- Run standard diagnostic tests
- Maintain and repair ICT equipment and software
- Develop and extend critical and creative thinking skills
- Work in a team
- Incorporate video into multimedia presentations
- Operate digital media technology package
- Design and create basic organisational documents
- Migrate to new technology
- Create ICT user documentation
- Customise packaged software applications
- Use advanced features of applications
- Contribute as part of an IT project management team
- Follow work health and safety and environmental policy and procedures
- Provide network systems administration
- Determine and action network problems
- Configure and administer network operating systems
- Administer network peripherals
- Install and test network protocols
- Apply introductory programming techniques
- Select, configure and deploy software and hardware testing tools
- Apply introductory object-oriented language skills
- Write scripts for software applications
- Use computer operating systems and hardware
- Operate application software packages
- Install and optimise operating system software
- Implement system software changes
- Update and maintain hardware, software and documentation inventories
- Develop solutions for basic ICT malfunctions and problems
- Maintain ICT system integrity
- Maintain ICT equipment and replace consumables
- Connect a home based local wireless network
- Provide basic system administration
- Install, configure and secure a small office or home office network
- Build simple web pages
- Produce digital images for the web
- Develop web presence using social media
- Create and style simple markup language documents
