Introduction
As
a Registered Training Organization under the
Australian Qualifications Framework Intech
Institute of Technology has agreed to operate
within the Principles and Standards of the
Australian Qualifications Training Framework.
National Registration Code: 30100
Cricos Code 02035F
Legislative
Requirements
Intech Institute of Technology will meet all
legislative requirements of State and Federal
Government in particular, Workplace Health
and Safety, Workplace Relations and Vocational
Placement Standards will be met. Students
can constantly update themselves about issues
concerning health and safety by visiting the
following web sites as shown on the college
notice boards.
Access
and Equity
All trainees will be recruited in an ethical
and responsible manner and consistent with
the requirements of the curriculum or National
Training Package. Our access and Equity Policy
ensures that trainees selection decisions
comply with equal opportunity legislation.
Appropriate qualified staff will access the
extent to which the applicant is likely to
achieve the stated competency standards and
outcomes of the course, based on their qualifications
and experience.
Grievance
Policy
Document the grievance and advise your trainer
to seek resolution. If not resolved discuss
with Head of College. If you are not satisfied
with the outcome we would use ACPET as an
external mediator to resolve grievances. Students
will be given written notice of the outcome
of the grievance.
Appeal
Policy
Students who are dissatisfied with their results
may appeal the results within 14 days of receiving
them. The initial process is to talk directly
with the trainer. The rest of the policy is
listed out in the student induction manual.
Quality
Management Focus
Intech Institute of Technology has a commitment
to providing quality service and a commitment
to continuous improvement. We value feedback
from trainees, staff and employers for incorporating
changes into future programs.
Our
on-line feedback mechanism allows you to give
feedback on each lecture. We will also gain
feedback via anonymous feedback forms from
time to time.
External
Audit
Intech Institute of Technology has agreed
to participate in monitoring and audit processes
required by the Training Recognition Council.
This covers random compliance audits, audits
following complaints and audits for purposes
of registration.
Client
Service
In-Tech employs sound management practices
to ensure effective client service. In Particular
we have client standards to ensure timely
issue of trainee assessment results and qualifications.
These will be appropriate to competence achieved
and issued in accordance with national guidelines.
Our
quality focus includes a Recognition of Prior
Learning (RPL can be otained from admin by
either calling us or emailing
us), a fair and equitable refund policy, a
Grievance Policy and Appeal policy ( of these
are stated in the student induction manual.
Where necessary student advised on literacy
and numeracy support personnel. We will take
every opportunity to ensure that this information
is disseminated, understood and valued by
personnel and clients. Students are invited
for an interview to discuss prospective career
paths. Students are asked to complete an entry
questionnaire to help us identify learning
needs.
Management
and Administration
Intech Institute of Technology has policies
and management strategies, which ensure sound
financial and administrative practices. Management
guarantees the organizations sound financial
position and safeguards trainee fees until
used for training or assessment. We have a
refund policy (see student induction manual).
Trainee records are managed securely and confidentially
and are available for trainee perusal on request.
In-Tech has adequate insurance policies.
Marketing
and Advertising
Intech Institute of Technology markets our
vocational education and training products
with integrity, accuracy and professionalism,
avoiding vague and ambiguous statements. In
the provision of information, no false or
misleading comparisons are drawn with any
other training organization or training product.
Language,
Literacy and Numeracy
Students will be be interviewed or ask to
fill in a questionaire to determine their
language skills. Students who may need support
will be advised on the support available to
them.
Training
and Assessment Standards
Intech Institute of Technology has personnel
with appropriate qualifications and experience
to deliver the training and facilitate the
assessment relevant to the training products
offered. Assessment will meet Assessment Principles
(including RPL and Credit Transfer). Adequate
facilities, equipment and training materials
will be utilized to ensure the learning environment
is conducive to the success of trainees.
Recognition
of Prior Learning (RPL)
Students who have already learned life skills,
formal learning methods from other RTOs and
work experience may apply for RPL. The RPL
will incur a small administration fee. If
RPL is successful a tuition fee will be reduced
by the amount of training not to be undertaken.
Please ask our administration for further
details RPL fees and application forms and
RPL process. Applicants will have to provide
all relevant documentation for RPL to be accessed.
International
Students
In-Tech will be bound to the Commonwealth
Education Services for Overseas Students (Recognition
of Providers Financial Regulations) Act 1991.
All prepaid fees are deposited into a holding
account. All fees are payable as per the payment
schedule.The institutes Cricos number
is 02035F.
All
international students must abide by the rules
and regulations set out in the student handbook.
Students are also expected to abide by the
Code of Conduct as published in the Student
Induction Manual. Any breach of these guidelines
may result in disciplinary action. All staff
are expected to follow and enforce these guidelines.
Any student who feels that they have been
unfairly treated may use the grievance procedure
which in summary states. Student who wish
to enroll in Certificate 4 or Diploma courses
need to demonstrate a suitable level of English.
ie IELTS 5.5 or TOEFL 5.25.
All
students must be enrolled in full time study
and have an attendance record of over 80%
for the course.
Students
have the opportunity to work part time ie.
a maximum of 20 hours per week see Department
of Immigration.
All
students will have access to subsidized public
transport (conditions apply).
Please
visit the following Web Sites if you are interested
in finding out more about Study VISA's and
Living in Brisbane.
Our
Links page also provides a small list of additional
living in Brisbane and Course related links.
Department
of Immigration - Visa Information
OurBrisbane.com.au
- Living in Brisbane
Course
Fees for International Students : Query
Course Fees
Enrollment
Process: Send request for appliaction form
and level of English to In-Tech Institute
of Technology. On reciveing the application
form, fill in and return to In-Tech with payment
of the prescribed application fee. An Electronic
Confirmation of Enrollment will be mailed
to you. You may use this eCOE for application
for a student visa at your nearest Australian
Embassy to your country.
On
successful application of visa, inform In-Tech
Institute of Technology of your arrival date
in Brisbane.
Mutual
Recognition
Students who have studied formal units of
learning under the Australian Qualifications
Framework may apply to be exempted from restudying
those units. Students who have completed Certificate
4 in IT at other approved centers may apply
to study the Diploma of IT at Intech Institute
of Technology.
Refund
Policy
1. If an applicant accepts a place by virtue
of signing a training contract and payment
of student fees, it means that a binding contract
between Intech Institute of Technology and
the applicant.
2.
The laws of the Commonwealth of Australia
and the state of Queensland govern the contract
between the applicant and Intech Institute
of Technology.
3.
Notification of cancellation, deferral or
leave of absence from study must be made in
writing to Intech Institute of Technology.
4.
Prior to the commencement of the course, in
the event a course has been canceled by In-Tech
or other agencies then all money paid by the
student towards tuition fees will be refunded
in full. After the commencement of classes
no refund of student fees will be provided.
5.
After the commencement of start date and not
more than 2 weeks of the start date, the student
will be offered a 50% refund on prepaid fees
where the prepaid fee is greater than the
cost of the services already rendered at that
time. After 2 weeks of commencement no refund
will be offered to the student. In the exceptional
case of immediate death in the family or serious
illness and the student has to go back home
then 50% of prepaid fees will be refunded
to the student. All the above refunds are
at the discretion of Intech Institute of Technology.
6.
No refund on application fees and other service
fees will be refunded.
Deferral,
Leave of Absence or Transferal
If a student wishes to defer his/her admission
or take leave of absence until a later semester,
Intech Institute of Technology will hold all
prepaid fees for 6 months, as at the date
of absence from study. If the student withdraws
or exceeds the holding period then all fees
paid will automatically become the absolute
property of Intech Institute of Technology.
A
student may transfer to another course at
Intech Institute of Technology and pay the
cost difference after the study areas still
to be completed are calculated.
Intech
Institute of Technology will not transfer
to another Institute or to another student
any money paid.
You
will need to read the following very carefully.This
information can be found in the student handbook.
Available for download.
• Refund Policy
• Legislation
• Grievance and Appeals
• Critical Incidents
• Attendance and course Progress
• Special Requirements if you are under
18
• Transfer Between Registered Providers
• Completion of your course on time
• Deferring, suspending or cancelling
the student’s enrolment
• Course credit
• Formalization of enrolment
